Privacy Policy

Introduction

Vermont Neurology Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect your Protected Health Information (PHI). Our use and disclosure of your medical information is governed by our Notice of Privacy Practices, which is provided to you separately.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule appointments
• Provide medical services and patient care
• Send appointment reminders and follow-up communications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Healthcare Providers: As necessary for your treatment and care coordination
• Service Providers: Third-party vendors who assist us in operating our website and services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or transfer of our practice

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling them may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Receive a copy of your medical records (in accordance with HIPAA)

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

SMS Text Messaging

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Vermont Neurology Center. Please note:

• You are consenting to receive text messages from our business
• Your personal information will not be shared with third parties for marketing purposes
• Message frequency varies based on your appointments and healthcare needs
• You may reply STOP to opt-out of future messaging at any time
• You may reply HELP for more information
• Message and data rates may apply depending on your mobile carrier plan

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.